Womack, James P <br/><br/>
Lean solutions : how companies and customers can create value and wealth together 
James P.Womack and Daniel K. Jones 
 - London  A CBS Company  2007 
 - 355 p. : ill. ; 24 cm 
<br/><br/><label>ISBN: </label>9780743276030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812 WOM