TY  - BOOK
AU  - Kemp, Jana M
TI  - No! : how one simple word can transform your life
SN  - 9780814472309
SN  - 200401687
U1  - 158.2 KEM 
PY  - 2005///
CY  - New York
PB  - AMACOM
KW  - Assertiveness (Psychology)
N1  - Includes bibliographical references (p. [219]-220) and index
ER  -