TY  - BOOK
AU  - Young, Tom
TI  - Knowledge management : for services, operations and manufacturing
SN  - 9781843343240
U1  - 658.4038 YOU 
PY  - 2008///
CY  - Oxford
PB  - Chandos
KW  - Gestion des connaissances
KW  - Knowledge management
N1  - Includes bibliographical references and indexes
ER  -