TY - BOOK AU - Chatzkel, Jay L TI - Knowledge capital : how knowledge-based enterprises really get built SN - 9780195161144 SN - 200300121 U1 - 658.4038 CHA PY - 2003/// CY - Oxford PB - Oxford University Press KW - Executives - Interviews KW - Knowledge management N1 - Includes bibliographical references (p. 405-406) and index ER -