TY  - BOOK
AU  - Ahern, Tom
AU  - Joyaux, Simone P
TI  - Keep your donors : the guide to better communications & stronger relationships
SN  - 9780470080399
SN  - 200829510
U1  - 658.15224 AHE 
PY  - 2008///
CY  - Hoboken, N.J
PB  - John Wiley & Sons
KW  - Business communication
KW  - Customer relations
KW  - Fund raising
KW  - Nonprofit organizations - Finance
N1  - Includes bibliographical references (p. 431-433) and index
ER  -