TY  - BOOK
AU  - Hagan, Jack
TI  - Management of quality : strategies to improve quality and the bottom line
SN  - 9780195642810
SN  - 93009817
U1  - 658.562 HAG 
PY  - 1994///
CY  - Milwaukee, Wis. ; Burr Ridge, Ill
PB  - ASQC Quality Press ; Business One Irwin
KW  - Industrial management
KW  - Quality control
N1  - Includes bibliographical references (p. 155-158) and index
ER  -