Groff, Todd R Introduction to knowledge management : KM in business Todd R. Groff and Thomas P. Jones - Oxford, UK ; Burlington, MA Butterworth-Heinemann 2003 - vii, 183 p. : ill. ; 28 cm Includes bibliographical references and index ISBN: 9780750677288 ISSN: 2003043696 Subjects--Topical Terms: Knowledge management Dewey Class. No.: 658.4038 GRO