Bridgewater, Rachel <br/><br/>
Instant messaging reference: a practical guide 
Rachel Bridgewater ; Meryl B Cole 
 - Oxford  Chandos Publishing  c2009 
 - xviii, 213 p. ; 23 cm 
<br/><br/> Includes Index 
<br/><br/><label>ISBN: </label>9781843343578 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library operations
<br/><br/><label>Dewey Class. No.: </label>025.52028 BRI