TY - BOOK AU - Johnson, Roy AU - Eaton, John, 1942- TI - Influencing people SN - 9780751338430 U1 - 658.45 JOH PY - 2002/// CY - London PB - Dorling Kindersley KW - Communication skills KW - Influence (Psychology) KW - Interpersonal relations KW - Management skills KW - Organizational behavior KW - Overseas item N1 - Includes index ER -