TY - BOOK AU - Yeatman, Anna AU - Dowsett, G. W AU - Fine, Michael D AU - Gursansky, Di TI - Individualization and the delivery of welfare services : contestation and complexity SN - 9781403988089 SN - 200803067 U1 - 361 YEA PY - 2009/// CY - Basingstoke [England] ; New York PB - Palgrave Macmillan KW - Public welfare KW - Public welfare - Case studies N1 - Includes bibliographical references (p. 258-273) and index ER -