Krivis, Jeffrey <br/><br/>
Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them 
Jeffrey Krivis ; foreword by Jim Melamed 
 - San Francisco, CA  Jossey-Bass  2006 
 - ix, 324 p. ; 24 cm 
<br/><br/><label>ISBN: </label>9780787980382 
<br/><br/><label>ISSN: </label>2005021192 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Mediation
<br/><br/><label>Dewey Class. No.: </label>303.69 KRI