O'Dell, Carla S <br/><br/>
If only we knew what we know : the transfer of internal knowledge and best practice 
Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides 
 - New York  Free Press  c1998 
 - xvii, 238 p. : ill. ; 25 cm 
<br/><br/> Includes bibliographical references (p. 231-232) and index 
<br/><br/><label>ISBN: </label>9780684844749 
<br/><br/><label>ISSN: </label>98018441 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)<br/>Communication in organizations<br/>Knowledge management<br/>Organizational learning
<br/><br/><label>Dewey Class. No.: </label>658.3 ODE