TY  - BOOK
AU  - Alkon, Amy
TI  - I see rude people : one woman's battle to beat some manners into impolite society
SN  - 9780071600217
SN  - 200902316
U1  - 395 ALK 
PY  - 2010///
CY  - New York
PB  - McGraw-Hill
KW  - Courtesy
KW  - Etiquette
ER  -