TY  - BOOK
AU  - Gill, Lucy
TI  - How to work with just about anyone : a three-step solution for getting difficult people to change
SN  - 9780684855271
SN  - 99027261
U1  - 158.7 GIL 
PY  - 1999///
CY  - New York
PB  - Simon and Schuster
KW  - Interpersonal Relations
KW  - Psychology, Industrial
N1  - Includes bibliographical references and index
ER  -