TY  - BOOK
AU  - Ramsey, Robert D
TI  - How to say the right thing every time : communicating well with students, staff, parents, and the public
SN  - 9781412964081
SN  - 200800487
U1  - 371.1022 RAM 
PY  - 2009///
CY  - Thousand Oaks, CA
PB  - Corwin Press
KW  - Communication in education - Handbooks, manuals, etc
KW  - Interaction analysis in education - Handbooks, manuals, etc
KW  - Oral communication - Handbooks, manuals, etc
KW  - School administrators - Handbooks, manuals, etc
N1  - Includes bibliographical references (p. 241-251) and index
ER  -