Bourque, Linda B <br/><br/>
How to conduct telephone surveys 
Linda B. Bourque & Eve P. Fielder 
 - Thousand Oaks, CA  SAGE Publications  c2002 
 - xiii, 323 p. ; 23 cm 
<br/><br/><label>ISBN: </label>9780761925910 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone surveys -- Methodology
<br/><br/><label>Dewey Class. No.: </label>300.723 BOU