Leibling, Mike <br/><br/>
How people tick : a guide to over 50 types of difficult people and how to handle them 
Mike Leibling 
 - 2nd ed 
 - London  Kogan Page  2009 
 - ix, 206 p. ; 22 cm 
<br/><br/><label>ISBN: </label>9788175544949 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Interpersonal conflict
<br/><br/><label>Dewey Class. No.: </label>158.2 LEI