TY  - BOOK
AU  - Connors, Roger
AU  - Smith, Tom
TI  - How did that happen? : holding people accountable for results the positive, principled way
SN  - 9781591842583
SN  - 200901293
U1  - 658.314 CON 
PY  - 2009///
CY  - New York
PB  - Portfolio
KW  - Employee motivation
KW  - Management - United States
KW  - Organizational behavior
KW  - Responsibility
N1  - Includes index
ER  -