TY - BOOK AU - Kohlrieser, George TI - Hostage at the table : how leaders can overcome conflict, influence others, and raise performance SN - 9780787983840 SN - 200600526 U1 - 658.4092 KOH PY - 2006/// CY - San Francisco, CA PB - Jossey-Bass KW - Conflict management KW - Leadership KW - Management - Psychological aspects N1 - Includes bibliographical references (p. 225-233) and index ER -