Jeston, John <br/><br/>
Management by process: a roadmap to sustainable business process management 
John Jeston, Johan Nelis 
 - Amsterdam  Elsevier  2008 
 - 303 p. : ill. ; 24 cm. ; pbh 
<br/><br/><label>ISBN: </label>9780750687614 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change--Management
<br/><br/><label>Dewey Class. No.: </label>658.4063 JES