TY  - BOOK
AU  - Abrams, Jennifer
TI  - Having hard conversations
SN  - 9781412965002
SN  - 200803818
U1  - 371.1022 ABR 
PY  - 2009///
CY  - Thousand Oaks, CA
PB  - Corwin
KW  - Communication in education - United States
KW  - Educational leadership - United States
KW  - Interpersonal communication - United States
KW  - Teachers - Professional relationships - United States
N1  - Includes bibliographical references (p. 123-124) and index
ER  -