TY  - BOOK
AU  - Holsapple, Clyde W
TI  - Handbook on knowledge management : volume 2 knowledge directions
SN  - 9783540200192
U1  - 658.4038011 HOL 
PY  - 2004///
CY  - Berlin
PB  - Springer
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -