TY - BOOK AU - Carl Pegels, C TI - Handbook of strategies and tools for the learning company SN - 9781563272103 SN - 98028751 U1 - 658.4063 PEG PY - 1998/// CY - Portland, OR PB - Productivity Press KW - Organizational change KW - Organizational learning KW - Total quality management N1 - Includes bibliographical references and index ER -