Handbook of conflict management 
edited by William J. Pammer, Jr., Jerri Killian 
 - New York  Marcel Dekker  2003 
 - x, 272 p. : ill., map ; 24 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780824742577 
<br/><br/><label>ISSN: </label>2004271391 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management - Handbooks, manuals, etc
<br/><br/><label>Dewey Class. No.: </label>352.3 PAM