TY - BOOK AU - Baney, Joann TI - Guide to interpersonal communication SN - 9780130352170 SN - 200304639 U1 - 302.2 BAN PY - 2004/// CY - Upper Saddle River, NJ PB - Pearson Prentice Hall KW - Interpersonal communication N1 - Includes bibliographical references (p. 107-108) and index ER -