TY  - BOOK
AU  - Gotbaum, Victor
TI  - Negotiating in the real world : getting the deal you want
SN  - 9780684865553
SN  - 98050658
U1  - 658.4052 GOT 
PY  - 1999///
CY  - New York
PB  - Fireside Books
KW  - Communication in management
KW  - Negotiation in business
N1  - Includes index
ER  -