Plunkett, W. Richard <br/><br/>
Management : meeting and exceeding customer expectations 
Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen 
 - 9th ed 
 - Mason, OH  Thomson/South-Western  c2008 
 - xxix, 704 p. : ill. ; 27 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780324423013 
<br/><br/><label>ISSN: </label>2007923260 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.4 PLU