Zichermann, Gabe Game-based marketing : inspire customer loyalty through rewards, challenges, and contests Gabe Zichermann and Joselin Linder - Hoboken, NJ Wiley 2010 - xviii, 220 p. : ill. ; 24 cm Includes bibliographical references and index ISBN: 9780470562239 ISSN: 2009044774 Subjects--Topical Terms: Customer loyaltyCustomer loyalty programsMarketing Dewey Class. No.: 658.812 ZIC