TY  - BOOK
AU  - Ismail, Ahmed
TI  - Front office operations and management
SN  - 9788131504093
U1  - 647.94068 ISM 
PY  - 2002///
CY  - Albany, NY
PB  - Delmar Thomson Learning
KW  - Hotel front desk personnel
KW  - Hotel management
N1  - Includes index
ER  -