TY  - BOOK
AU  - Baethge, Martin
AU  - Kitay, Jim
AU  - Regini, Marino
TI  - From tellers to sellers : changing employment relations in banks
SN  - 9780262181938
SN  - 99025719
U1  - 332.10683 REG 
PY  - 1999///
CY  - Cambridge, MA
PB  - MIT Press
KW  - Bank employees
KW  - Bank management
KW  - Banks and banking - Labor productivity
KW  - Banks and banking - Personnel management
N1  - Includes bibliographical references and index
ER  -