TY  - BOOK
AU  - Bens, Ingrid
TI  - Facilitation skills inventory (FSI) : administrator's guide
SN  - 9780470408681
U1  - 658.4036 BEN 
PY  - 2009///
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Leadership
N1  - Includes bibliographical references
ER  -