TY - BOOK AU - Bens, Ingrid TI - Facilitating with ease! : core skills for facilitators, team leaders, and members, managers, consultants, and trainers SN - 9780787977290 SN - 200402275 U1 - 658.4036 BEN PY - 2005/// CY - San Francisco, CA PB - Jossey Bass KW - Group facilitation KW - Teams in the workplace N1 - Includes bibliographical references. System requirements for accompanying CD-ROMs: PC with Microsoft Windows 98E or later; Mac with Apple OS version 8.6 or later ER -