TY  - BOOK
AU  - Donnellan, John
AU  - Moran, Martha B
TI  - Explaining features and benefits : workbook 5
SN  - 9781423950714
U1  - 658.85 NRF 
PY  - 2006///
CY  - Menlo Park, CA
PB  - Crisp Learning
KW  - Selling
ER  -