TY - BOOK AU - Booher, Dianna Daniels TI - E-writing : 21st-century tools for effective communication SN - 743412583 SN - 51658 U1 - 004.692 BOO PY - 2001/// CY - New York PB - Pocket Books KW - Business communication - Handbooks, manuals, etc KW - Business writing - Handbooks, manuals, etc KW - Electronic mail messages - Handbooks, manuals, etc KW - Electronic mail systems - Handbooks, manuals, etc N1 - Includes bibliographical references (p. 361-362) and index ER -