Everyday negotiation : navigating the hidden agendas in bargaining
Deborah M. Kolb and Judith Williams ; foreword by William Ury
- Rev. ed
- San Francisco, CA Jossey-Bass 2003
- xviii, 377 p. ; 23 cm
Rev. ed. of: Shadow negotiation, 2000. Includes bibliographical references (p. 353-362) and index