TY - BOOK AU - Samuel, T. M AU - Samuel, Maria TI - Encyclopaedia of information technology SN - 9788131101186 U1 - 004 SAM PY - 2007/// CY - New Delhi PB - Commonwealth Publications KW - Information science - Information technology N1 - Information and Communication (ITCs) are a diverse set of technological tools and resources used to communicate, and to create, disseminate, store and manage information. ICTs are not single technologies but combinations of hardware, software, media and delivery systems. They encompass a great range of rapidly evolving technologies such as: television and radio, phone lines with operators, phone lines with automated touchtone answering systems, personal computers (PCs), networked PCs, and PCs with CD-ROMs and DVDs, fax machines, electronic benefits transfer, smart cards, credit cards, Internet (e-mail, world wide web), kiosks, computer-mediated conferencing and videoconferencing commercial applications and proprietary applications ER -