TY - BOOK AU - Standing, Craig TI - Electronic markets : benefits, costs and risks SN - 9780230229228 SN - 200904424 U1 - 658.872 STA PY - 2009/// CY - Basingstoke, Hampshire PB - Palgrave Macmillan KW - Internet marketing KW - Telemarketing N1 - Includes bibliographical references and index ER -