TY  - BOOK
AU  - Fells, Ray
TI  - Effective negotiation : from research to results
SN  - 9780521735216
SN  - 201027749
U1  - 658.4052 FEL 
PY  - 2010///
CY  - Cambridge
PB  - Cambridge University Press
KW  - Negotiation in business
N1  - Includes bibliographical references (p. 214-228) and index
ER  -