TY - BOOK AU - Williams, Chuck TI - Effective management : a multimedia approach SN - 9780324596922 SN - 200894113 U1 - 658.0567 WIL PY - 2010/// CY - Mason, OH PB - South-Western Cengage Learning KW - Management N1 - Includes bibliographical references (p. 463-497) and indexes ER -