TY  - BOOK
AU  - Field, S. W
AU  - Swift, K. G
TI  - Effecting a quality change : an engineering approach
SN  - 9780340676516
SN  - 96228844
U1  - 658.562 FIE 
PY  - 1996///
CY  - Amsterdam ; Boston
PB  - Elsevier
KW  - Quality control
KW  - Total quality management
N1  - Includes bibliographical references (p. [125]-128) and index
ER  -