TY  - BOOK
AU  - Savard, Réjean
ED  - International Federation of Library Associations and Institutions
TI  - Education and research for marketing and quality management in libraries : satellite meeting, Québec, August 14-16 Août 2001
SN  - 359821829X
SN  - 200350263
U1  - 021.7 SAV 
PY  - 2002///
CY  - München
PB  - K.G. Saur
KW  - Bibliothèques - Marketing - Congrès
KW  - Bibliothèques - Normes - Congrès
KW  - Bibliothèques - Qualité - Contrôle - Congrès
KW  - Libraries - Marketing - Congresses
KW  - Libraries - Quality control - Congresses
KW  - Library education - Congresses
N1  - Includes bibliographical reference and index
ER  -