TY  - BOOK
AU  - Travis, David
TI  - E-commerce usability : tools and techniques to perfect the on-line experience
SN  - 9780415258340
U1  - 005.72 TRA 
PY  - 2003///
CY  - London
PB  - Taylor & Francis
KW  - Computer software -- Human factors
KW  - E-commerce
KW  - Web sites -- Design
ER  -