Ali, Moi DK managing for excellence Moi Ali ... [et al.] ; [introduction by Robert Heller] - London DK Pub 2001 - 864 p. : col. ill. ; 22 cm Includes index ISBN: 9780751327045 ISSN: 2001042476 Subjects--Topical Terms: ManagementTotal quality management Dewey Class. No.: 658 ALI