TY - BOOK AU - Palmer, Michael AU - Roberts, Simon TI - Dispute processes : ADR and the primary forms of decision-making SN - 9780521676014 SN - 200627290 U1 - 347.09 ROB PY - 2005/// CY - Cambridge PB - Cambridge University Press KW - Dispute resolution (Law) N1 - Includes bibliographical references (p. 365-378) and index ER -