TY  - BOOK
AU  - Scott, Gini Graham
TI  - Disagreements, disputes, and all-out war : 3 simple steps for dealing with any kind of conflict
SN  - 9780814480632
SN  - 200701766
U1  - 303.69 SCO 
PY  - 2008///
CY  - New York
PB  - AMACOM
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Interpersonal conflict
N1  - Includes bibliographical references and index
ER  -