TY - BOOK AU - Ardis, Mark A AU - Marcolin, Barbara L ED - IFIP TC8 WG8.6 Working Conference on Diffusing Software Product and Process Innovations (4th : 2001 : Banff, Alta.) TI - Diffusing software product and process innovations : IFIP TC8 WG8.6 fourth working conference on diffusing software product and process innovations, April 7-10, 2001, Banff, Canada SN - 792373316 SN - 200102917 U1 - 005.1 ARD PY - 2001/// CY - Boston, MA PB - Kluwer Academic Publishers KW - Computer software - Development - Congresses KW - Electronic data processing - Congresses N1 - Includes bibliographical references ER -