TY - BOOK AU - Yamada, Haru TI - Different games, different rules : why Americans and Japanese misunderstand each other SN - 9780195154856 SN - 96039554 U1 - 302.20952 YAM PY - 1997/// CY - Oxford PB - Oxford University Press KW - Business communication - Cross-cultural studies KW - Business communication - Japan KW - Business communication - United States KW - Intercultural communication - Japan KW - Intercultural communication - United States N1 - Includes bibliographical references (p. 157-161) and index ER -