TY  - BOOK
AU  - Williams, James R
TI  - Developing performance support for computer systems : a strategy for maximizing usability and learnability
SN  - 9780415326407
SN  - 200404281
U1  - 004 WIL 
PY  - 2004///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Computer systems
KW  - Performance - Management
N1  - Includes bibliographical references and index
ER  -