TY - BOOK AU - Dawson, Ross TI - Developing knowledge-based client relationships : leadership in professional services SN - 750678712 SN - 200500979 U1 - 00 0688 DAW PY - 2005/// CY - Amsterdam ; Boston, MA PB - Elsevier/Butterworth-Heinemann KW - Business consultants N1 - Includes bibliographical references (p. 357-366) and index ER -