TY - BOOK AU - Carroll, John M AU - Moran, Thomas P TI - Design rationale : concepts, techniques, and use SN - 080581566X SN - 95024785 U1 - QA76.9.S88 D474 1996 004/.01/9 PY - 1996/// CY - Mahwah, N.J PB - L. Erlbaum Associates KW - Human-computer interaction KW - System design N1 - Includes bibliographical references and indexes ER -